Thanks to the competence of its people Al Mazroui Trading & General Services – Paints Division (MTGS Paints Division) provides optimal system solutions to its car refinish partners which make their work easier, boost their efficiency and thus generates sustainable added value. As the main agent for world renowned brands such as Spies Hecker, 3M and Mixplast, the Al Mazroui company supplies numerous workshops throughout the Emirates. Having three factory-trained technicians allows the division to offer technical support and training for all its products.

MTGS Paints Division has never stopped operating and supporting its customers since the beginning of the COVID-19 outbreak. However, the company had to adapt to the new rules and regulations. Rotations, shifts, working from home: MTGS Paints Division is being creative when it comes to protecting its staff while maintaining its activity up and running.

In Abu Dhabi, where the restrictions stay stricter, only 35% of the employees are working on the premises. A staff rotation has been implemented allowing the workers to alternate. Whereas in Dubai, 100% of the company's staff is back to work most of the week and only 50% on Thursdays and Saturdays. However, for both locations, when the nature of the profession makes it possible, working from home remains an option. MTGS Paints Division has also decided to open six days a week instead of five, from 8 AM to 5 PM. 

When on the premises, all employees are provided with masks, gloves and goggles by the company. Hand sanitisers are also at everyone's disposal and are regularly refilled. 

Customers are welcome into the premises and are assisted directly at the counter. Indeed, to ensure personnel's safety, clients cannot access the rest of the store. Moreover, a two-meter gap between customers and employees alike must be respected at all times. 

“Although the UAE is now slowly waking up from a self-imposed slumber, we, at Al Mazroui Trading & General Services – Paints Division, are especially proud to be one, of a number of unsung heroes here, in the automotive industry. We addressed our customer’s needs on a daily basis without question, whilst adhering to the local guidelines and restrictions imposed and continue to do so” declares General Manager Alexander Bell.